Stephens Library

AI Library Guide

What is AI?

AI is actually an acronym. “AI” stands for “artificial intelligence.”

Most current AI is chatbot based and are generally designed to simulate human conversations and help people find answers quickly around the clock. ChatGPT and Siri are some of the more common AI tools available.

This type of technology is also often used in facial recognition, speech recognition/voice assistants, and driving cars. 

Pros vs. Cons

  • Pros:

    • Quicker service.

    • Cheaper than using humans.

    • Allows task automation. 

  • Cons:

    • User error.

    • Lack of “human touch.” (If someone asks something the chatbot doesn’t understand, it won’t provide an adequate response.) 

    • Chatbot data isn't always reliable OR secure. You need to be careful when sharing sensitive information. 

How AI Relates to Libraries

When to contact the library:  

  • To verify AI information. 

  • To find reliable AI tools.

Librarians and AI are increasingly intertwined. Some key aspects of the relationship: 

  • Promoting Digital Literacy: Librarians play a crucial role in teaching students and faculty how to use AI tools effectively and ethically. This includes understanding AI’s capabilities and limitations, as well as addressing concerns about privacy and misinformation. 

  • Developing Educational Resources: Libraries can create and provide access to educational materials that help users understand and leverage AI technologies. 

  • Ethical Considerations: Librarians help ensure that AI applications are used responsibly and that issues such as bias and data privacy are addressed.